D’Ajelin is proud to offer our timepiece clienteles the following risk free evaluation services:

Timepiece Maintenance

1. Battery
2. Bracelet sizing and adjustments
3. Ultrasonic cleaning of bracelet
4. Replacement straps or bracelets
5. Water resistance inspection and service
6. Annual Check ups
   1. Pins, straps checking
   2. Bracelet inspection
   3. Water problems
   4. Soft wipe down
   5. Free battery if purchased in store (Ltd to 1st year)

Timepiece Services

1. Complete overhaul
2. Diamagnetism of mechanical timepiece
3. Moisture damage
4. Damaged crystals
5. Missing parts
6. Shock or impact incidents
7. Restoration

Follow these simple steps to begin the servicing process.

Online

1. Submit Your Information (use form below)
2. Get an Estimate
   Within 1-3 business days of receiving your submission, one of our expert timepiece professionals will contact you via phone or email with a proposed fee range.
3. Send In Your Timepiece
   If you accept our fee range, carefully package your timepiece so that it is safe and secure inside the box. Please ship insured for the full value of your timepiece as D’Ajelin will not assume responsibility for reimbursement or compensation if the package is lost, stolen, damaged or mishandled. Once your package is prepared, please mail your order to the following address: 

   D’Ajelin
   836 N Broadway
   Los Angeles, CA 90012

   If at any time in the process you decide you no longer wish to service your timepiece with us, let us know and we will ship it back to you with no questions asked. Do keep in mind you are financially responsible for the cost of return insured shipping.

4. Timepiece Inspection
   Once we receive your timepiece, we will carefully inspect its authenticity and condition.
5. Receive Final Service Fee Confirmation
   After the timepiece has been inspected and approved, we will contact you with the final service fee.
6. Service Initiates
   Once you have accepted and paid the final service fee, the agreed job will commence.
7. Service Complete
   Once the agreed job has been completed, the timepiece will be shipped to the client.

In-Store

1. Visit a Store
   Visit our store and speak to a timepiece expert. You will be asked to present your timepiece in order for our experts to make an accurate assessment of its required job.
2. Receive a Quote
   Upon careful inspection of the timepiece, one of our experts will provide you with the exact fee for service.
3. Service Initiates
   Once you accept and paid for the service fee, you will hand over your timepiece to our expert timepiece professional to commence job.
4. Service Complete
   Most basic services may be completed on site the same day. Some jobs require a return trip of which the client may opt to come back to personally pick up or the serviced timepiece may be mailed to the client; customer is responsible for shipping cost.